I just don't have confidence anymore in a company where the guys at the top jump around that much in acrobatics to preserve their massive-percentage price hike. They fucked up and they know they fucked up, but instead of just admitting they fucked up and either (a) reversing the charges or (b) saccing up and quietly accepting the loss of some business, they're treating customers like they're the reason all this is happening, because we're a mass of confused, small-brained idiots who don't understand their decisions.
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no subject
Date: 2011-10-10 08:35 pm (UTC)