I'm thinking less from the user end on this one, than from the decision-making end. Some analysts have compared it to the New Coke debacle, but really, it isn't. Coca-Cola still had Old Coke to simply fall back on when they screwed up, plus, they'd been in business for almost 100 years already. Netflix is not so old and solid that they can afford to screw around with their one basic service like this, when they have no intention of backtracking on the dumb (like Coke did).
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timeasmymeasure
no subject
Date: 2011-10-12 09:45 pm (UTC)